Shipping Policy
We’re offering shipping to the countries listed below.
If your country isn’t on the list yet, it’s not on our route — check back soon!
If you're unable to complete your purchase for a country on the list at checkout, shipping for this product to that country is likely unavailable. Please try again later.
Shipping destinations (full list)
- Australia
- Canada
- Denmark
- Finland
- France
- Iceland
- Indonesia
- Italy
- Luxembourg
- Liechtenstein
- Macau
- Malta
- Monaco
- Netherlands
- New Zealand
- Norway
- Philippines
- Portugal
- South Korea
- Sweden
- Thailand
- United Kingdom
- United States
- Vietnam
Secure delivery Easy returns
Processing & handling times
Orders are processed within 1–3 business days after payment confirmation (excluding weekends & holidays). During peak seasons or promotions, processing may take slightly longer. You’ll receive a shipping confirmation email with tracking as soon as your order leaves our facility.
Tip: double-check your address at checkout to avoid delays.
For Cosmetics and Supplements — estimated delivery times after processing
| Region | Estimated Delivery (business days) |
|---|---|
| US Domestic, Canada | 1–5 |
| France, Portugal, Italy, Liechtenstein, Sweden, United Kingdom, Luxembourg, Finland, Netherlands, Malta, Norway, Denmark, Monaco, Iceland | 2–5 |
| Australia, Macau, New Zealand, Philippines, Thailand, Vietnam, South Korea, Indonesia | 2–5 |
Estimates exclude customs inspections, remote-area surcharges, weather events, and local holidays.
For Other Physical Products Sold By ITBE Club — estimated delivery times after processing
| Region | Estimated Delivery (business days) |
|---|---|
| US Domestic, Canada | 2–30 |
| France, Portugal, Italy, Liechtenstein, Sweden, United Kingdom, Luxembourg, Finland, Netherlands, Malta, Norway, Denmark, Monaco, Iceland | 2–30 |
| Australia, Macau, New Zealand, Philippines, Thailand, Vietnam, South Korea, Indonesia | 2–30 |
Estimates exclude customs inspections, remote-area surcharges, weather events, and local holidays.
Tracking your order
Once shipped, you’ll receive a tracking link by email. Tracking updates may appear within 24–72h after dispatch.
Duties, taxes & import fees
All orders are dispatched from our US fulfillment center. Depending on your country, local customs or import duties may apply, and these charges are the responsibility of the customer. These charges (if any) are the customer’s responsibility and are not included at checkout unless explicitly stated.
Address changes & cancellations
Need to correct your address or cancel? Contact us within 12 hours of placing the order via Contact Us. After dispatch, changes may not be possible.
Country not listed?
If your country isn’t listed above, we don’t currently ship there — but we’re expanding! Check back soon or reach out via Contact Us.
