We accept major credit/debit cards and digital wallets (Shop Pay, Apple Pay, Google Pay, etc.).

Orders are processed quickly. Contact us at hello@itbeclub.com as soon as possible. If the order is already in fulfillment, it may not be possible to cancel or change.

Not necessarily, but it might. If you receive more than one tracking number, your items could be shipped separately for faster delivery.

Yes. The valid price is the one shown at checkout and confirmed by email.

Checkout shows estimated shipping and taxes. For international deliveries, customs duties or local charges may apply.

We ship to most countries. Availability appears when you enter your address at checkout.

Cosmetics & supplements: usually shorter delivery times. Fitness items (clothing/equipment): some products may ship from international partners and take longer. Specific shipping times are listed on each product page. Digital subscription: delivery timelines (e.g., first access after questionnaire) are clearly stated on the sales page.

This is normal during the first 2–3 business days. If it remains inactive beyond the estimated timeframe, contact us at "hello@itbeclub.com".

If available for your address, the option appears at checkout.

Contact us immediately at hello@itbeclub.com to check if it can be corrected before the order ships.

If your order was split, you will receive more than one tracking number. Don’t worry — all items will arrive.

Contact us at "hello@itbeclub.com". We’ll investigate with the carrier and arrange a solution.

We think that you're going to love our products but in case you don't, contact our support team at hello@itbeclub.com within the return window to receive instructions. Customers are responsible for paying return shipping costs. Our detailed Return & Exchange Policy is available at the bottom of our homepage.

For safety reasons, opened or used items are not eligible, unless defective, damaged in transit, or causing an adverse reaction.

Send photos of the product and packaging within 48 hours of delivery to hello@itbeclub.com so we can help.

Yes, subject to stock availability and within our return policy. We recommend checking the size chart before ordering.

Dietary supplements are not FDA-approved, but all our products are manufactured in FDA-registered and GMP-certified facilities, ensuring the highest quality and safety standards.

All products are produced in qualified facilities that follow strict quality standards.

Whenever applicable, these attributes are clearly indicated on the product page.

Always consult a doctor or pediatrician before use.

Store in a cool, dry place away from direct sunlight and out of reach of children.

Results may vary between individuals. Follow usage directions and consult a professional if in doubt.

Some products may contain common allergens such as soy, dairy, or gluten. Always check the ingredient list before purchase.

Refer to the size chart available on each product page.

Certain items ship from international partners. Delivery times are specified for each product at checkout.

Depending on your country, customs duties or import charges may apply.

They may. If split shipments occur, you will receive multiple tracking numbers so you can follow each package.

Follow the care label instructions. In general, wash in cold water, avoid bleach, and dry at low temperatures.

Depending on the plan you choose, you’ll get access to educational nutrition guides, example meal plans, and training strategies designed to support your health and fitness journey. All plans are created to help you build better habits and improve your lifestyle in a safe and sustainable way.

After purchase, you’ll complete a short questionnaire about your goals and preferences. Based on your responses, you’ll receive general recommendations and sample plans tailored to your profile — without replacing individualized medical or nutritional advice.

No. This program is strictly educational and informational. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult your doctor, licensed dietitian, or healthcare provider before making significant changes to your diet or exercise routine.

Yes, based on the plan selected (monthly, quarterly, or annually).

You can cancel anytime before the next billing cycle via your account or by emailing "hello@itbeclub.com". Cancellation takes effect at the end of the current cycle.

Yes, subscription plans are more cost-effective than one-time purchases.

Plans are delivered via email and/or through your customer account. Mobile app access will be available soon.

No, but creating an account makes it easier to track orders and manage subscriptions.

We use secure infrastructure and follow our Privacy Policy to safeguard your information.

Manage preferences via the links in our emails. For SMS, reply STOP to opt out.

Currently we only sell directly to consumers. For partnership opportunities, contact hello@itbeclub.com.

Yes, all products are original and exclusive to ITBE CLUB.

Yes, we use standard packaging without sensitive content descriptions.

Yes! If you love our products and want to join the ITBE CLUB family, contact us at hello@itbeclub.com.

Please reach us at hello@itbeclub.com and we’ll be happy to help.